POLICY SUMMARY
Your privacy is important to us. Any information you provide through this website may be collected to inform you about company updates. We will use your data to fulfill requests, process applications, or do so as you authorize. Your personal information may be shared with third parties, as required by law or for legal purposes. All data is securely stored with restricted access.
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CPPA (Federal) governs, among other things, the Firm’s collection, use, disclosure, and management of personal information within all provinces and territories except Alberta, British Columbia and Québec, and with respect to any transfers of personal information across provincial or national borders.
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BC PIPA governs the collection, use, disclosure, and management of personal information by firms in the course of its activities within British Columbia.
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Alberta PIPA governs the collection, use, disclosure, and management of personal information by the Firm in the course of activities within Alberta.
The Need for Personal Information
Alta West Capital has collected Personal Information from Clients to meet certain regulatory requirements and help us evaluate their needs. This information will necessarily include your personal information and, in certain cases, information about other individuals (e.g., spouses, other individuals with trading authority or beneficial interest). Your personal information is essential to ensuring regulatory compliance and proper assessment of your financial situation.
Contact information
If you have questions about how your personal information is handled or wish to request access to or correct your personal information under our care and control, please contact Alta West Capital.
Owner and Data Controller
Alta West Capital
#810 – 10201 Southport Road SW, Calgary, AB T2W 4X9
Owner contact email: info@awcapital.ca
FULL POLICY
Owner and Data Controller
Alta West Capital
#810 – 10201 Southport Road SW, Calgary, AB T2W 4X9
Owner contact email: info@awcapital.ca
Collection, Use and Disclosure of Personal Information
Alta West Capital will try to collect personal information directly from you or our appointed agent. We may also collect personal information from publicly available sources. We will only collect personal information necessary for the purposes stated in the section titled “The Need for Personal Information.”
Such information may be shared with third parties to facilitate your transaction.
Your Consent
By submitting your information to Alta West Capital, you have consented to our collection, use, and disclosure of personal information to the extent necessary to provide financial products. You also have consented to our sharing such information with third-party service providers that assist us in providing the financial offering (See “Collection and Disclosure of Personal Information” above).
You may withdraw your consent for the use and/or disclosure of personal information at any time by contacting a representative at Alta West Capital and specifying the personal information you no longer wish for Alta West Capital to use or disclose. However, this request is subject to legal or contractual restrictions and reasonable notice.
Notwithstanding the above, your consent is not required where there is a legitimate interest in retaining the information that outweighs any potential adverse in doing so without your consent and:
You would reasonably expect the collection or use of the information for that purpose; and
The personal information is not collected or used to influence your behaviour or decisions.
When using this exception, we will identify and document any potential adverse effects and take reasonable measures to reduce or mitigate those. A legitimate interest would include using the information to provide a requested financial product or service, undertaking due diligence to prevent or manage commercial risk, or, for security and safety purposes, where obtaining consent would be impracticable.
Requests for Access to Personal Information
Subject to the terms of the Act, you may submit in writing a request for:
a record of your personal information under our custody or control;
the purpose for which such personal information is being used by us; and the names of persons to whom your information may be disclosed and the circumstances under which this will occur.
Alta West Capital will respond to such requests in the time allowed under the Act, and will make a reasonable effort to respond as accurately and completely as possible. Requests may be subject to certain fees in accordance with the provisions of the Act.
Your ability to access your personal information is not absolute. The Act provides that we must not disclose personal information where:
disclosure could reasonably be expected to threaten the safety or physical or mental health of another individual;
the disclosure would reveal personal information about another individual, and their consent is not obtained; or
the disclosure would reveal the identity of an individual who has, in confidence, provided Alta West Capital with information or an opinion and they do not want disclosure of their identity.
The Act further provides that Alta West Capital may choose not to disclose personal information where:
the personal information is protected by any legal privilege;
the disclosure of the information would reveal confidential commercial information, and it is not unreasonable to withhold that information
the personal information was collected by Alta West Capital for an investigation or legal proceeding;
the disclosure of the personal information might result in similar information no longer being provided to Alta West Capital when it is reasonable that it would be provided;
the personal information was collected or created by a mediator or arbitrator in the conduct of a mediation or arbitration for which he or she was appointed to act under an agreement, under an enactment, or by a court; or
the personal information relates to or may be used in the exercise of prosecutorial discretion.
The above examples are not exhaustive, and you are encouraged to examine the provisions of the Act for a complete list.
Requests for Correction of Personal Information
You may also submit a written request to correct errors or omissions in your personal information, which is under our control. When provided with a written request, Alta West Capital may either:
correct personal information and, if reasonable to do so, send correction notifications to any other service provider to whom we previously disclosed such information or decide not to correct the personal information but annotate the personal information that a correction was requested but not made.
Requests to Dispose or Transfer Personal Information
You also have the right to ask that your personal information be disposed of or transferred to another service provider in a prescribed form. However, such requests must be in writing. If we receive a written request for the disposal of personal information, we may refuse the request if:
Disposal would cause personal information about another individual that is not severable (e.g. joint account), also being disposed;
The information is necessary for the expected ongoing provision of a financial offerings to the individual (unless the information is in relation to a minor)
There are valid legal or contractual reasons to retain the information such as our obligation under anti-money laundering regulations to maintain client information for certain minimum time periods;
The information is necessary for the establishment of a legal defense or in the exercise of other legal remedies by us; or
The request is vexatious or made in bad faith.
In such cases, you will receive a written notification explaining the reasons for the refusal and any recourse you may have.
Personal Information and Marketing Material
If you are a client at Alta West Capital, you may receive marketing material from us via email from time to time regarding Alta West Capital products and services. Emails will allow you to opt out of such correspondence if you choose.